Orders received from SnoozerPetProducts.com will be processed within 24 hours, usually same day, during normal business hours Monday through Friday. Backorders typically ship within three business days depending on material availability. In-transit times depend on the zone in which the package is being delivered. Average delivery times are between one and five days.
Returns and warranty replacements must be sent to SNOOZER PET PRODUCTS at the owner's expense.
Please download our returns and exchanges form and include it with your shipment to the following address. Please be sure to fill out the form as completely and accurately as possible so as to ensure the quickest handling of your request. You are responsible for the return shipping charges.
SNOOZER PET PRODUCTS
561 Bessie Road
Piedmont, SC 29673
ATTN: RETURNS AND EXCHANGES
For information on other Manufacturer's returns policies, visit the "Warranties" page to determine the return policy of each individual manufacturer. Since carrymydog.com is an authorized agent for these manufacturers, we are unable to have a "blanket" return policy for all the products shown on the website.