All Xtreme® Dog Crates kennels and crates are shipped for $250.
Our products are usually large and heavy. This means they are palletized when delivered to the carrier. They are wrapped and strapped when the carrier takes possession of your crates or kennels. Your crate or kennel is shipped "LTL" which means "less than truckload." This generally means that nothing can be stacked on your palletized product.
Xtreme Dog Crates continues to search for that perfect packaging design and perfect carrier in order to assure your product arrives looking exactly how it did when it left the factory. We have not yet found those two perfect scenarios. Our search is ongoing.
By far the greater majority of our shipments arrive unscathed, ready for immediate use and looking just like they did when they left the factory. Sometimes the forklift just can't seem to go where it's supposed to and there is damage to the shipment.
TRACKING: We will provide you with a "Pro Number" which will be your tracking number as well as the ship date, carrier name, and ETA.
FIRST CONTACT: The carrier will call you 1 or 2 days prior to delivery to set a delivery appointment. A few of the things you need to know when setting your appointment are;
Someone 18 years of age or older must be on hand to sign for the shipment.
Your product will be delivered on a tractor trailer, therefore, a "curbside" delivery will be made. Curbside means on the paved street. Unless you can convince them to do so, they will not deliver on a gravel road. They will not deliver to an address on a dead end street. In these cases, you can have them deliver to a nearby parking lot or if you know someone, a loading dock. Then you can load into your truck and take your product home.